The Path to Successful Defect Tracking

Posted on Mar 14 2008 - 3:12pm by Raj

One of the challenges all software development organizations face is how to handle the defect-tracking (also known as "bug" tracking) process. Unfortunately, often, little thought is put into designing and implementing such a system. Among the reasons that a well-designed defect-tracking system is necessary:

• Traceability – You need to know what areas of the system produce the most defects.
• Accountability – Do you have weaker developers and/or QA engineers? For
example: a developer who writes sloppy code will cause more defects, and a QA engineer who lacks attention to detail may miss a critical bug during the testing process.

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