Defect Management Responsibilities
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Owner
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Task
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Test Lead
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Create the test execution schedule.
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Tester
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Execute Test Cases.
Create Defects when defect is encountered using Test
Director tool. Follow guidelines for mandatory
fields and required test data. (see below for Tester role). Assign Owner as Work stream Lead
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Development Lead
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Query Submitted Defects on a daily basis in preparation
for meeting. Also email notification
is sent so severity can be assessed.
Review any new defects inputted several times a day for
validity and duplication.
Initial assessment of severity and assignment.
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Development Lead
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Assess validity of defect.
Valid Defects: Assign to appropriate developer, validate,
adjust priority and give a Date of Resolution.
Invalid Defect: Change state to Working as Designed or
Enhancement Required, Resolved, Save,
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Developer
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Receive Defect notification email; change State to Open
indicating the defect is currently being addressed.
Assess Validity of Defect. (double check point after Work stream lead
makes same initial evaluation)
Invalid Defect: Change state to Working as Designed or
Enhancement Required, Resolved, Save,
Valid Defect: Complete fix according to Defect Resolution Timeline (see above). Upon completion, change State to Resolved
and assign to Build and Deploy team. Input the resolution details in the Comments entry area. Save the
State change.
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Build Verification Team
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Finalize scheduled build date/time.
Open all affected defects, input Build Version
information, update to resolution of Resolved, and assign the defect to
Ready to Test and assign the tester who originated the defect.
Send Test Lead a list components/defect IDs modified for the
new build version when the build is complete.
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Build and Deploy Team
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Deploy new build for system test environment (frequency
based on severity of current defects)
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Tester
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Receive email notification indicating defects ready to Re-test.
For those defects returned from developer as Working as
Designed or Enhancement Required, speak to Test Lead and Defect Manager and do not change current state
of defect or retest. Final resolution
may require reassignment to
Re-test associated test case.
Successful retest: Change the Status to Closed.
Unsuccessful retest: Reassign defect to Developer and
Enter Comment indicating reason for reassignment.
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Test Lead
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Create Defect Report/Test Results Report(s) including
defects resolved as Working as Designed or Enhancement Required
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