Rational Software offers Unified Change Management (UCM) as the best approach for managing change during software system development from requirements to release. ...

Rational Suite editions are sets of tools customized for every member of your team. Each Suite edition contains the tools from the Rational Suite Team Unifying Platform. The Team Unifying Platform is a common set of tools that focus on helping your team perform more effectively. Each Rational Suite edition also contains tools selected for a specific practitioner on...

Defect Management Process A defect is a variance from expectations. To manage defects properly requires a process that prevents, discovers, tracks, resolves, and improves processes to reduce future defect occurrences. ...

Very few individuals can differentiate between quality control and quality assurance. Most quality assurance groups, in fact, practice quality control. This section differentiates between the two, and describes how to recognize a control practice from an assurance practice. ...

A single fault can trigger many failures, particularly when processing a large amount of repeating data. Example; a switch re-configuration causes all records of phone calls to be improperly formatted – now the system will pass all calls through non-optimised error handling routines, and write details to a log. Handling the volume of problems can cause the system to slow,...

SystemUtil is utility object provided by QTP. It can be used to launch or closes a process. Let’s look at various methods supported by this object ...

SilkTest provides extensions for testing applications that use non-standard controls in specific development and browser environments.  ...

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You just finished building your company’s website. You have tested it yourself and had other company employees test it. The website now goes live. A few weeks later you start getting emails from irate customers who complain that they are unable to place their orders because certain steps in the "Buy Now" process give errors. ...